Cancellation Policy
We understand that plans can change. Learn more about our cancellation and refund policies below.
Last updated: 08 May 2026
1. Introduction
- We understand that travel plans may change.
- At Dahr Tours, we aim to keep the process clear and transparent while working in line with our experience providers.
2. Platform Role
- Dahr Tours acts as an online booking platform that connects users with third party experience providers.
- We do not operate the experiences directly.
3. Policy Overview
- Cancellation and refund policies are defined by the respective experience provider.
- Policies may vary depending on the experience you choose.
4. Before You Book
- We strongly recommend reviewing the cancellation policy mentioned on the product page before confirming your booking.
- This ensures you understand the terms applicable to your selected experience.
5. Cancellations
- Cancellations are only possible if allowed by the experience provider.
- Requests must be made within the time frame specified in the provider’s policy.
6. Non Refundable Bookings
- Some experiences may be non refundable.
- In such cases, cancellations or changes will not be possible once the booking is confirmed.
7. Refund Process
- If your booking is eligible for cancellation, refunds will be processed only after confirmation from the experience provider.
- Refund processing timelines may vary depending on your payment method.
8. Provider Responsibility
- All decisions regarding cancellation eligibility and refund approval are made by the experience provider.
- Dahr Tours does not control or manage these policies.
9. Operator Cancellations
- If an experience is cancelled by the provider due to unforeseen circumstances, you may be offered an alternative date or a refund.
- Any refund or alternative arrangement will be based on the provider’s terms.
10. Late Arrival and No Show
- Failure to arrive on time or not attending the experience may result in full loss of booking without refund.
11. Special Conditions
- Certain experiences may have strict cancellation policies.
- These may include no cancellation or limited refund options.
- Such conditions will be clearly mentioned on the product page.
12. Force Majeure
- Cancellations caused by events beyond control are subject to the provider’s policy.
- This may include weather conditions, government restrictions, or unforeseen operational circumstances.
13. Need Assistance
- If you need help understanding your booking or cancellation eligibility, you can contact our support team.
- For assistance, contact info@dahrtours.com.